Email Intake
8 messages — 2 unread
Re: Fleet renewal quote QT-2026-084 — spec questions
InquiryThanks for the updated Epson specs. One more question before we decide — what's the lead time on the SC-F10000H installation if we confirm this week?
Order #4520 — delivery confirmation needed
OrderHi, can you confirm the delivery date for order #4520? We have a client deadline on April 15 and need the consumables by then.
Volume pricing — interested in annual agreement
InquiryFollowing up on our conversation last week. I've spoken with management and they're supportive of locking in an annual deal. Can you send the formal proposal?
Ricoh Pro C9500H — color calibration issue
ComplaintWe're seeing significant color shift on the Ricoh after the March service. Pantone 485 is coming out noticeably orange. Can your technician take a look this week?
May consumables order — ink and plates
OrderPlease prepare a quote for our May order: 12x process black ink, 8x cyan, 200x offset plates A1. Same as last month.
Credit limit increase — thank you
GeneralJust wanted to say thank you for processing the credit limit increase quickly. We have a larger project coming up in May and this gives us the flexibility we need.
Annual maintenance contract renewal
Follow-upOur maintenance contract for the Mimaki JV330 expires end of May. Can you send the renewal terms? Last year we paid €2,400 — is the pricing the same?
Payment delay — invoices #4835 and #4802
Follow-upApologies for the delay on these two invoices. We're experiencing a temporary cash flow issue due to a large project that hasn't cleared payment yet. We expect to settle both by April 22.